Terms of Service
These terms govern your use of our website and digital marketing services. Please read them carefully before engaging our services.
Last Updated: December 2024
Agreement to Terms
By accessing and using the website malihamahjabeen.com and engaging our digital marketing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”).
If you do not agree with any part of these terms, you must not use our website or services. These terms constitute a legally binding agreement between you and Maliha Mahjabeen Digital Marketing Services.
Website Usage Terms
Permitted Use
You may use our website for lawful purposes only. You are granted a limited, non-exclusive, non-transferable license to access and use the website for:
- Viewing our portfolio and service offerings
- Contacting us for business inquiries
- Learning about our digital marketing expertise
- Accessing publicly available content and resources
Prohibited Activities
You agree not to:
- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website's functionality
- Copy, reproduce, or distribute our content without permission
- Use automated systems to scrape or harvest data
- Submit false, misleading, or malicious information
Service Descriptions
Maliha Mahjabeen provides comprehensive digital marketing services including but not limited to:
Digital Marketing Services
- Social Media Marketing & Management
- Content Strategy & Creation
- Brand Development & Positioning
- Digital Advertising Campaigns
- SEO & Content Optimization
Consulting Services
- Marketing Strategy Development
- Analytics & Performance Analysis
- Digital Transformation Consulting
- Training & Workshops
- Market Research & Insights
Service Disclaimer: All services are provided on a best-efforts basis. Specific outcomes and results cannot be guaranteed as digital marketing performance depends on various factors including market conditions, competition, and client implementation of recommendations.
Client Responsibilities
To ensure successful project delivery, clients are responsible for:
Project Collaboration
- Providing clear project requirements and objectives
- Supplying necessary assets, content, and access credentials
- Timely response to requests for feedback and approvals
- Designating authorized contact persons for project communication
Compliance & Legal
- Ensuring all provided content complies with applicable laws
- Obtaining necessary permissions for use of third-party materials
- Maintaining compliance with platform terms of service
- Providing accurate business information and credentials
Payment Obligations
- Making payments according to agreed schedules
- Covering any third-party costs (advertising spend, tools, etc.)
- Providing updated billing information when necessary
Payment Terms
Payment Schedule
- Project-based services: 50% deposit required, remainder due upon completion
- Monthly retainer services: Payment due in advance on the 1st of each month
- Consulting services: Payment due within 30 days of invoice date
- Rush projects: 100% payment required upfront
Payment Methods
We accept the following payment methods:
- Bank transfer (preferred for larger amounts)
- Credit/Debit cards (Visa, MasterCard, American Express)
- PayPal and other digital payment platforms
- Cryptocurrency (Bitcoin, Ethereum) for qualifying amounts
Late Payments & Cancellation
Late Payment: A 1.5% monthly fee applies to overdue balances. Services may be suspended after 15 days of non-payment.
Cancellation: 30-day written notice required for ongoing services. Completed work is non-refundable. Partial refunds may apply for incomplete projects.
Intellectual Property Rights
Our Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Maliha Mahjabeen Digital Marketing Services and is protected by intellectual property laws.
- Website content and design elements
- Marketing strategies and methodologies
- Templates, frameworks, and proprietary tools
- Case studies and portfolio examples
Work Product & Deliverables
Client Work: Upon full payment, clients receive ownership rights to custom work created specifically for their project, including content, designs, and campaign materials.
Shared Rights: Both parties may use project results and case studies for portfolio and marketing purposes, with appropriate attribution and client confidentiality respected.
Third-Party Materials: Any third-party content, tools, or platforms used remain the property of their respective owners. Clients are responsible for securing necessary licenses.
Disclaimers and Limitations
Service Disclaimers
Results Disclaimer: Digital marketing results vary based on numerous factors including market conditions, competition, budget allocation, and implementation. We cannot guarantee specific outcomes, revenue increases, or ROI improvements.
Platform Dependencies: Our services rely on third-party platforms (social media, advertising networks, etc.) whose policies, algorithms, and availability are beyond our control.
Timeline Estimates: Project timelines are estimates based on typical scenarios. Actual completion may vary due to scope changes, client responsiveness, or unforeseen circumstances.
Liability Limitations
To the fullest extent permitted by law, Maliha Mahjabeen Digital Marketing Services shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Damage to reputation or brand image
- Data loss or system failures
- Actions or policies of third-party platforms
- Results of client's failure to implement recommendations
Our total liability shall not exceed the amount paid for services in the 12 months preceding the claim.
Termination Clauses
Termination by Client
Clients may terminate services under the following conditions:
- 30-day written notice for ongoing services
- Immediate termination for project-based work with payment for completed portions
- Payment of all outstanding invoices and expenses incurred
- Return or deletion of confidential materials upon request
Termination by Service Provider
We reserve the right to terminate services immediately if:
- Client fails to make payment within 30 days of due date
- Client provides false information or engages in illegal activities
- Client violates platform terms of service despite warnings
- Client behavior is abusive, threatening, or unprofessional
- Project requirements violate our ethical standards
Post-Termination
Upon termination, both parties will return confidential materials, settle outstanding payments, and transition account access as appropriate. Client work ownership transfers upon full payment as outlined in the intellectual property section.
Governing Law and Dispute Resolution
Applicable Law
These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the competent courts of [Your Jurisdiction].
Dispute Resolution Process
Step 1 - Direct Communication: Parties will first attempt to resolve disputes through direct communication and good-faith negotiation within 30 days of the dispute arising.
Step 2 - Mediation: If direct negotiation fails, disputes will be submitted to binding mediation by a mutually agreed mediator experienced in business disputes.
Step 3 - Arbitration: Unresolved disputes after mediation will be settled by binding arbitration in accordance with applicable arbitration rules.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.
Changes to Terms of Service
We reserve the right to update these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:
- Email notification to active clients
- Prominent notice on our website
- Updated “Last Modified” date on this page
Continued use of our services after changes take effect constitutes acceptance of the new terms. If you disagree with changes, you may terminate services according to the termination clauses above.
Contact Information
For questions about these Terms of Service, service inquiries, or legal matters, please contact us:
Business Information:
Maliha Mahjabeen Digital Marketing Services
Professional Digital Marketing Consultant
Serving clients globally with expertise in social media marketing, content strategy, and brand development.
We will respond to your inquiry within 48 hours during business days, or within 24 hours for urgent legal matters.